Legal

Privacy Policy

Learn what information is collected, why it is used, how it is protected, and what choices may be available to you.

Privacy Policy for Lunevia This website collects information you provide, including contact details, account credentials, delivery information, order contents, support messages, age and research-use confirmations, and communication preferences. Technical records may include device, browser, IP address, security, and website-usage events. Information is used to create and secure accounts, process and fulfill orders, provide receipts and tracking, answer support requests, prevent fraud, maintain legal and audit records, improve the shopping experience, and send requested or consented communications. Information is shared only as needed with the store, payment providers, carriers, fulfillment and technology providers, email and infrastructure providers, professional advisers, and authorities when legally required. Full payment-card details remain with the secure payment provider. Records are retained for as long as needed for the stated purposes, legal obligations, disputes, security, and legitimate business records, then deleted or de-identified when practical. Reasonable safeguards are used, but no internet service can guarantee absolute security. You may unsubscribe from marketing messages using the link in the message. Subject to applicable law, you may request access, correction, deletion, or information about your data through the Contact page. Some order, tax, security, and legal records may need to be retained. This website is intended for adults age 21 and older and is not directed to children. Questions may be submitted through the secure Contact page.